🙏 ShraddhaBox

ShraddhaBox ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application and website.

1. Information We Collect

• Personal Information: Name, phone number, email address, and delivery address when you register or place an order.
• Order & Booking Data: Products ordered, pandit bookings, and darshan trip bookings.
• Device Information: Device type, operating system, and app usage data for improving our services.
• Location: Only when you allow it, to help find nearby pandits and estimate delivery times.

2. How We Use Your Information

• To process and deliver your orders
• To confirm pandit and darshan trip bookings
• To send order updates and booking confirmations
• To improve our app and services
• To respond to customer support requests

3. Data Sharing

We do not sell your personal data to third parties. We may share data with:

• Delivery partners (only name, phone, and address for order delivery)
• Pandits (only name and booking details for confirmed bookings)
• Payment processors for secure transactions

4. Data Storage & Security

Your data is stored on secure servers. We use industry-standard encryption (HTTPS/SSL) to protect data in transit. Passwords are stored as encrypted hashes and never in plain text.

5. Account Deletion

You can delete your account at any time from within the app (Profile → Delete Account) or by visiting:

https://www.shraddhabox.com/delete-account

Upon deletion, your personal information (name, phone, email) is permanently removed. Order history may be retained for legal and accounting purposes.

6. Cookies

Our website may use cookies to improve browsing experience. You can disable cookies in your browser settings at any time.

7. Children's Privacy

ShraddhaBox is not directed at children under 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of the app after changes means you accept the new policy.

9. Your Rights

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and data
• Opt out of promotional communications